Agent Showing Policy

Most rental homes today are shown through self-showing technology rather than by an Agent in person. Most of our homes are shown that way. Homes listed at $4,000 per month or more, and homes whose Owners have selected Agent Escorted Showings, are shown in person by appointment instead. Whichever method applies to a home, it is applied on the same terms to every Rental Customer.

For homes with Self-Guided Tours, Dean & Associates Inc uses Rently® to give every Rental Customer secure, self-guided access. After a short identity verification through Rently, you schedule and tour the home on your own using a lockbox or smart lock. No Agent is present, and no Lease Application is required just to look. Self-guided tours are available through Rently from 7:00 AM to 7:00 PM, seven days a week. A self-guided tour is the fastest way to see a home and works around your schedule.

Homes with Agent Escorted Showings are shown by appointment only; Self-Guided Tours are not available for them. Appointments are scheduled online through Rently®: choose an available time from the home’s listing. A Dean & Associates Inc Agent will confirm your appointment and meet you at the home. If you are working with a REALTOR®, ask them to schedule the showing and accompany you. No Lease Application is required just to look.

You may submit a Lease Application for any home at any time, whether or not you have viewed it. We will not prepare and present a Lease until every Lease signatory has personally visited the home and approved its condition.

The published Minimum Requirements for lease application approval are applied to every Applicant the same way, and the Broker does not change a published standard to place a Tenant, at the request of an Applicant or of a property Owner. No Agent or staff member of Dean & Associates Inc has authority to change, waive, or negotiate these requirements through any channel. Please review the published Minimum Requirements before you apply.

If you need a reasonable accommodation to view a home because of a disability — for example, a way to enter other than the Rently lockbox or smart lock, or a staff member to meet you at the home — we will work with you to arrange it. Submit the request through our accommodation request form, and we will follow up with you within five business days.