Application Policy Exception
Policy Exception Request Form
Submit a written request for a published-policy exception. Our application standards are published in advance and applied to every Applicant the same way; we do not change a published standard to place a Tenant, at the request of an Applicant or of a property Owner. Exception requests must be submitted in writing so that the request and the answer are both on record. The only individualized exceptions are reasonable accommodations for persons with disabilities, which are requested through the Request an Accommodation page.
All requests for exceptions to published criteria for lease application approval must be submitted in writing using the form below. Please provide the rental property address you are requesting an exception for, identify the specific criteria, and supply applicant information so our team can review and respond.
If your request is related to a disability, it is a request for a reasonable accommodation rather than a policy exception. You may use our Request an Accommodation form, or submit it here and we will handle it as an accommodation request under Section 24 of our Minimum Requirements.